Campaign to improve healthcare through better dialogue launched

A campaign has been launched to improve the way health professionals talk to their patients. The campaign is based on research that shows patients often don’t take their medications or change their lifestyle after visiting a doctor or nurse, while only about 60% of patients feel they are sufficiently involved in decisions about their care. A new set of ‘Better Conversation’ resources for clinicians and commissioners offers information, evidence and tips on how to introduce health coaching, so that patients are treated as partners in their care rather than passive recipients. A pilot programme of health coaching was rolled out