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Simplified NHS 111 call summary reports to be in place ‘by end of December’

A simplified version of the call summaries sent to practices following an NHS 111 call will be rolled out by the end of the year, following long-standing complaints by GPs that the current reports are far too long and complicated.

A simplified version of the call summaries sent to practices following an NHS 111 call will be rolled out by the end of the year, following long-standing complaints by GPs that the current reports are far too long and complicated. NHS England told Pulse that the new form of the post-event messages has been finalised, but warned that GP practices will have to take local action to ensure their computer systems can accommodate the new design. The current design of the call summaries – which are sent to a practice each time a patient gets in touch with NHS 111

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